Question 1

Where can I make a bet?

Accepted Answer

You can only make a bet in a state where DraftKings is licensed for regulated online sports betting. Check out our overview of where sports betting is legal. If you live in a state where online sports betting is not permitted, you can sign up via this link to receive updates on the status of legislation and ways you can help bring sports betting to your state.

Question 2

Can I bet on any team or sport?

Accepted Answer

DraftKings Sportsbook users can wager on the vast majority of teams, sports and events. However, some state betting regulations prohibit wagering on certain sports or athletic events. New Jersey and New Hampshire, for example, do not allow betting on collegiate sports teams from within their jurisdictions. These prohibited bets will not be shown.

Question 3

Why can't I place a bet in a state that allows daily fantasy sports?

Accepted Answer

Online sports betting and daily fantasy sports are distinct products and regulated as such. Betting on the DraftKings Sportsbook is currently only available in certain states. To find out which states, check out our guide to where sports betting is legal. If you live in a state where online sports betting is not permitted, you can sign up via this link to receive updates on the status of legislation and ways you can help bring sports betting to your state.

Question 4

Are DraftKings Sportsbook promotions easy for beginners to use?

Accepted Answer

DraftKings Sportsbook's new customer offer makes it easy to get in on the action, and provides clear step-by-step instructions on how to complete the offer. Simply place a qualifying wager to get started. Customers who are new to sports betting can learn more through our Sports Betting Guide.

Question 5

How does DraftKings Sportsbook help new customers understand promotion requirements?

Accepted Answer

DraftKings Sportsbook displays key promotional requirements before opt in and wager placement, allowing customers to review important terms before wagering. Customers can view full offer terms for every promotion available to them through our promotions page.

Question 6

Does DraftKings Sportsbook offer welcome bonuses?

Accepted Answer

Eligible new DraftKings customers can place a qualifying wager and receive bonus bets without needing to meet complex requirements. With a low entry point and straightforward terms, the DraftKings Sportsbook welcome offer is designed to help new customers get started quickly.

Question 7

How does DraftKings Sportsbook provide competitive betting odds?

Accepted Answer

DraftKings Sportsbook offers competitive odds across major leagues and events with extensive betting markets, and updates to odds in real time.

Question 8

How does DraftKings Sportsbook help keep accounts secure?

Accepted Answer

DraftKings Sportsbook incorporates strong account protection measures, secure payment processing, identity verification, and responsible gaming resources to help keep customer information secure and support a safe betting experience.

Question 9

What customer support resources are available at DraftKings?

Accepted Answer

DraftKings Sportsbook makes it easy to find support through the DraftKings Help Center, where customers can access articles and resources covering account access, deposits and withdrawals, promotions, responsible gaming tools, and more. For additional assistance, customers can connect with Customer Support to help resolve questions and account-related issues efficiently, 24/7.

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