
MARYLAND, WE ARE FULLY LIVE!

MARYLAND, WE ARE FULLY LIVE!
Launch Timeline Details
DraftKings Sportsbook is fully live in Maryland!
If you have any questions, please contact sportsbook@draftkings.com
FAQs
What happens after Early Access ends at 10pm on November 21?
All Maryland sportsbook operators will undergo Maryland Lottery & Gaming Control Agency testing for online sports wagering before fully going live. After 10PM on November 21, you cannot place bets. You can deposit or withdraw funds from your DraftKings account but you must do it from our website, you cannot log in to the app. Upon completion of successful testing, DraftKings Sportsbook will be fully available 24/7 in Maryland starting on Wednesday, 11/23 at 9AM ET.
When will DraftKings Sportsbook be live 24/7 in Maryland?
DraftKings Sportsbook will fully launch in Maryland on Wednesday, November 23 at 9AM ET.
Will I be able to withdraw and deposit during non-betting hours?
Yes, players who visit the DraftKings Sportsbook website will be able to deposit and withdraw funds, during non-betting hours after 10PM ET on November 21 and before we go live on Wednesday, November 23. You cannot log in to the native mobile application during this time and you will just not be able to place any bets during these hours.
Will I be able to cash out my bets during non-betting hours?
No, you will not be able to cash out any open bets during non-betting hours.
What was Early Access?
DraftKings Sportsbook was live in Maryland for an Early Access period between 2PM ET – 10PM ET on Monday, 11/21. During this time, you could deposit and place bets while located within Maryland until 10PM ET. All Maryland sportsbook operators were live for these 8 hours as set by the Maryland Lottery & Gaming Control Agency.
Can I learn more about betting with DraftKings Sportsbook?
Please see more information on betting with DraftKings Sportsbook here.
How do I deposit on DraftKings?
Please see more information on depositing into your DraftKings account here.
Why am I being asked to verify my identity?
To comply with state and federal online gaming regulations, DraftKings is required to verify the identity and age of our customers to ensure they're of legal age to participate.
During registration, customers are required to provide the following information before they're allowed to deposit or participate in real money games:
- Full name
- Physical mailing address (PO boxes and commercial addresses aren't accepted)
- Date of birth
- Social Security number
Important: For accurate verification, customers should ensure that their registration information is entered exactly as it appears on their state issued driver’s license, passport, or other federally accepted identification document.
Why wasn’t my identity verified?
DraftKings uses several 3rd party identity verification vendors to verify the information customers provide during account creation. Due to a variety of reasons, there may be some instances when our vendors aren't able to validate a customer's information.
If we’re unable to verify a customer's identity right away, we’ll ask them to scan the front and back of their driver’s license to speed up the verification process.
How Long Does Account Verification Take?
- Standard verification (most common): This happens during registration or follow up-verification and takes seconds.
- Document upload verification: This happens when a customer is asked to provide a copy of their driver's license, and takes minutes.
- Customer Support verification: This happens in the unlikely event we’re unable to automatically verify a customer's identity using the aforementioned methods, and usually takes between 24 and 48 hours. For this type of verification, our Customer Support team will work to verify a customer's account. Requesting additional updates within the 48 hour time period may potentially delay approval time.
Why can’t DraftKings detect my location?
DraftKings is required by law to determine your physical location while using our services. This is verified by GPS/Bluetooth/Wi-Fi location services. Generally, if you’re having trouble with location detection, it’s because location services or Wi-Fi aren’t enabled on your device.
Where can I go to learn more about DraftKings?
Please see more information about DraftKings Sportsbook on the DraftKings Help Center.